Xim88 takes your privacy seriously. This document transparently explains how we collect, use, store and protect your personal information as a player on our platform.
Your data is not our product. xim88 never sells or rents your personal information to any third party for marketing purposes.
All data transmitted between your device and xim88 servers is protected by industry-standard SSL encryption, ensuring your sensitive information cannot be intercepted by third parties.
Your personal data is stored on servers protected by multi-layered firewalls and an intrusion detection system (IDS) operating around the clock.
Only authorised xim88 staff may access your personal data, and every access is logged for internal security audit purposes.
Xim88 does not sell, rent or share your personal data with third parties for marketing or advertising purposes without your explicit consent.
The xim88 Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are fully respected.
You have the right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Xim88 ("we", "Platform") is committed to protecting the privacy of all users who access and use our services. This Privacy Policy clearly explains how we handle your personal data when you register, login, make transactions or interact with any part of the xim88 platform.
As an online gaming platform operating in Malaysia, xim88 fully complies with the requirements of the Personal Data Protection Act 2010 (PDPA) and its regulations. We take a responsible and transparent approach to all matters relating to our users' personal data.
By using the xim88 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
During the registration process and while using the platform, you provide us with the following information:
When you use the xim88 platform, our systems automatically record the following technical information:
In certain circumstances, we may receive additional information about you from trusted sources such as third-party identity verification service providers, financial institutions for transaction verification, and industry fraud prevention agencies.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account registration & KYC verification | Throughout the active account period + 7 years |
| Financial Data | Deposit & withdrawal processing | 7 years after transaction |
| Activity Logs | Security & fraud detection | Rolling 2 years |
| Technical Data | Platform improvements & technical support | Rolling 12 months |
| Cookies & Analytics | User experience & site performance | Up to 13 months |
Xim88 uses your personal data only for legitimate and necessary purposes. The following are the primary uses of the data we collect:
Xim88 does not sell or rent your personal data to any third party. However, we share information in the following limited situations:
We share necessary data with third-party service providers who help us operate the platform, including:
All these third parties are bound by strict data protection agreements and may only use your data for purposes we have specified.
Xim88 will disclose your personal information if required by Malaysian law, court order, or a valid request from regulatory agencies such as Bank Negara Malaysia or other relevant authorities.
In the event of a merger, acquisition, or business asset transfer, user data may be transferred to the new entity. You will be notified in advance and given the option to opt out where applicable.
Protecting your personal data is xim88's top priority. We implement multiple layers of technical and organisational safeguards to keep your information secure:
In the event of a data breach that may affect your personal information, xim88 will notify you within 72 hours after we become aware of it, in line with international data protection best practices.
Cookies are small text files stored on your device when you browse the xim88 platform. They help us recognise you on return visits, save your preferences and keep the platform running smoothly.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the xim88 platform. Essential cookies cannot be disabled as they are required for platform security.
Xim88 retains your personal data only for as long as necessary to fulfil the purpose of its collection or as required by Malaysian law. Generally:
Once the retention period expires, your data will be securely deleted or anonymised using industry-standard procedures.
Under Malaysia's PDPA, you have the following rights regarding your personal data held by xim88:
Request a copy of your personal data held by us at any time.
Request correction of inaccurate or outdated data in our records.
Request deletion of your personal data, subject to our legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Request your data in a machine-readable format for transfer to another platform.
Request restriction of your data processing under certain circumstances provided by law.
To exercise any of the above rights, you may contact our Data Protection Officer team via email at [email protected] or via the platform's Live Chat. We will process your request within 21 working days.
The xim88 platform is strictly restricted to individuals aged 18 years and above. We do not intentionally collect or process personal data of individuals under 18 years of age.
If we discover that personal data of someone under 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered on our platform are advised to contact us immediately.
Xim88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform service improvements. Any material amendments will be communicated to you via:
The "Last Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. Continued use of the xim88 platform after amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the xim88 Data Protection Officer:
[email protected] – Response within 21 working days for personal data rights requests.
For general privacy enquiries, our support team is available 24 hours a day, 7 days a week.
For frequently asked questions relating to privacy and account security, also visit the FAQ us.